Frequently Asked Questions

FAQs

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. You can pay via Cash on Delivery or Credit/Debit card.

How can I track my order?

Once your order ships, you'll receive a tracking number via SMS and email. Use this number to track your package on our website.

What payment methods do you accept?

We accept Cash on Delivery (COD), Visa/Mastercard credit and debit cards.

Can I cancel my order?

Yes, you can cancel your order before it ships. Once shipped, you'll need to wait for delivery and then initiate a return.

Are your products authentic?

Yes, we guarantee 100% authentic products sourced directly from authorized distributors.

How do I contact customer service?

You can reach us via WhatsApp, email, or phone. Our team is available Monday–Saturday, 10 AM to 8 PM.